Case Studies

Configuration Specialist Streamlines IT Project Intake to Better Achieve Business Requirements

Consulting Client Able to Win $1.1m CRM Contract with Custom Reporting and C-level Training

Enterprise Level Insurance Client Saves $270 Thousand with Two Helpdesk Remedyforce Resources.

Helpdesk Manager Bridges Gaps in Helpdesk Operations and Increases Efficiency by 25 Percent

Tier I Technicians Allow Helpdesk to Increase Efficiency and Improve Customer Service Quality


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