Case Studies

Enterprise Level Insurance Client Saves $270 Thousand with Two Helpdesk Remedyforce Resources.

Helpdesk Manager Bridges Gaps in Helpdesk Operations and Increases Efficiency by 25 Percent

Hospital Client Able to Train IS Team on Cerner Implementation While Consultants Backfill Primary Roles

Technology Client Able to Eliminate 80-Ticket Backlog on Helpdesk and Deploy New Process

Tier I Technicians Allow Helpdesk to Increase Efficiency and Improve Customer Service Quality


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