The Benefits of Design Thinking in Business Analysis

This Post was written by Bridge Technical Talent
Date posted: June 20, 2015

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Square Peg in a Round Hole

Image courtesy of https://www.flickr.com/photos/21664580@N04/2095574414/in/

Technology has created a culture where people have various resources immediately on demand and they expect results to be fast. We recently read a post by B2T Training which outlined how design thinking can lift your practice to the next level and prepare you for these expectations. Applying a design thinking approach to the business analyst world is not a revolutionary idea, but it can offer your company a renewed perspective on the same projects.

What exactly is design thinking?
It’s a mindset focused on the final resolution as opposed to the problem. It’s a fusion of critical and creative thinking to produce an inventive outcome. Problem-solving is a fundamental skill required to be a successful business analyst and sometimes following standard protocol can lead to the same mundane results. Applying a design thinking strategy, and therefore training yourself to think outside the box, can help yield more unique solutions than before which in turn leads to a satisfied client.

Benefits of Design Thinking.
Design thinking is also beneficial if you are looking to transform your practice. It can be difficult to stray from the familiar inter-office procedures your company has established, but implementing new strategies is what it takes to propel your business to the next level. Slow down and truly allow the proper amount of time to brainstorm, formulate, and consider multiple courses of action to reach the desired decision.

Mastering this mentality means you will be able to think more imaginatively for your customers and produce innovative results. Clients will appreciate the fresh approach to their requests.

Do you implement design thinking in your BA practice? Share with us your ideas and how you got started.

 

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